Privacy Policy
Last updated: November 9, 2026
This policy explains how Rock Hill Lawn Care LLC handles personal information through our website and when you contact us or use our lawn care and landscape maintenance services.
Information we collect
When you contact Rock Hill Lawn Care LLC or request service, we collect the information you provide, such as your name, phone number, email address, property address, requested services and details about your property. We also keep communications, service records, quotes, invoices and payment records needed to operate the business.
How we use information
We use this information to respond to questions, assess service availability, prepare estimates, schedule and provide services, send invoices, process payments, maintain business records and resolve concerns. Promotional communications, when used, are managed through Jobber.
Jobber, communications and payments
Our request form and customer-management tools are provided through Jobber. Information submitted through those tools is processed by Jobber to support requests, scheduling, communications, invoices and payments. Payment services process the payment details you enter under their own terms and privacy policies. Please do not send card details by ordinary email or text. See Jobber’s Privacy Policy.
Website information and cookies
Our website and its service providers may process technical information such as IP address, browser and device information, pages requested and security logs. Cookies and similar technologies may support website functions, security and embedded services. You can manage cookies through your browser and, where available, the website’s cookie preferences. Blocking cookies or third-party content may affect some features.
Maps, reviews and third-party services
The website includes Google Maps and a Google review display provided through Trustindex. Loading or interacting with third-party content can send technical information to those providers, which may use cookies or similar technologies under their own policies. Links to Google, Facebook and other external services lead to websites with their own privacy practices.
When information is shared
We share information as needed with providers that help us host and secure the website, manage customer requests and communications, and process payments. Relevant providers include Hostinger, WordPress/Jetpack, Jobber and the services described above. Information may also be disclosed when required by law, to address fraud or security concerns, or to protect legal rights. A provider’s handling of information is also governed by its own policies.
Retention and security
We retain information as needed to provide services, maintain business and tax records, resolve disputes and meet legal requirements. Retention depends on the type of information and purpose. We use reasonable safeguards, but no internet transmission or storage method can be guaranteed completely secure.
Your choices
Contact us to request access to, correction of or deletion of personal information we hold, or to ask about our privacy practices. We may need to verify your identity and retain records required for legal, tax or business purposes. Use available unsubscribe or preference controls for promotional communications, or contact us for assistance. Essential service and billing communications may still be needed while we provide services.
Children’s information
Our services are directed to adults arranging property maintenance. We do not knowingly seek personal information from children under 13. If you believe a child has provided information, contact us so we can review and address it.
Policy updates
We may update this policy as our practices or services change. The updated date will appear on this page. Changes to customer service terms and any required notices are handled separately.
Contact us
Rock Hill Lawn Care LLC
Email: Rockhilllawncarellc@gmail.com
Phone: (803) 619-9363